Executive Summary

White Label Consultancy partnered with a Scandinavian outdoor apparel leader to enhance its data protection practices and privacy posture. By evaluating existing practices and collaborating closely with the client, White Label Consultancy delivered a tailored approach that reinforced compliance and supported operational excellence.

Client Overview

The client, a globally recognised outdoor apparel company headquartered in Scandinavia, is known for its innovative products designed for extreme weather conditions. Operating in over 40 countries, the company manages a vast volume of customer, employee, and partner data. Recognising the importance of robust data protection practices for brand reputation and regulatory adherence, the client sought White Label Consultancy’s specialised expertise to enhance its data protection compliance efforts.

Purpose of Involvement

The client sought White Label Consultancy’s assistance to review its data protection practices and address potential gaps in data governance and operational processes. The goal was to ensure a comprehensive compliance framework that aligned with regulatory requirements while supporting the company’s global business objectives.

Consultancy Support and Strategy Implementation

White Label Consultancy adopted a systematic approach to enhance the client’s data protection compliance framework:

• Conducted an in-depth analysis of existing data processing practices, policies, and procedures to identify gaps. This evaluation established the client’s privacy posture and served as a foundation for rolling out a targeted improvement plan.
• Built robust governance structures and mechanisms, including the establishment of a Data Security and Governance Committee and a network of Privacy Champions, to ensure compliance oversight and accountability across departments.
• Developed procedures and processes addressing key GDPR requirements (e.g., transparency, data minimisation, and DSR handling) alongside US privacy law requirements (e.g., opt-out mechanisms).
• Designed and delivered customised training programmes to equip employees with a comprehensive understanding of data protection standards, fostering a culture of compliance.
• Provided expert advice on critical activities such as user tracking, consent collection, data sharing, and managing data subject requests to ensure compliant and ethical practices across the organisation.

Outcome and Business Impact

White Label Consultancy’s tailored solutions resulted in the following key achievements for the client:

• Enhanced clarity and oversight of personal data usage across the client’s group, minimising legal and reputational risks.
• Increased staff awareness and proactive involvement in data protection efforts.
• Introduced a dynamic framework ensuring the client remains compliant amid evolving regulatory landscapes.

White Label Consultancy’s expertise and collaborative approach enabled the client to achieve a higher standard of data protection compliance while embedding it into its organisational culture.