Executive Summary

White Label Consultancy served as the Data Protection Officer for a leading global technology provider specialising in solutions for the hospitality, retail, and entertainment industries. By delivering strategic advice and hands-on support, White Label Consultancy helped the client to strengthen its privacy compliance framework, ensuring adherence to GDPR and other global privacy regulations. This proactive approach enabled the client to maintain operational efficiency and build trust with clients and partners worldwide.

Client Overview

The client is a prominent global technology provider serving industries including hospitality, food service, retail, and entertainment. With operations spanning multiple jurisdictions, the client processes significant volumes of customer and employee data. The complexity of these operations, combined with rapidly evolving regulatory landscapes, highlighted the need for a comprehensive and scalable privacy compliance framework to address varying global requirements and maintain the highest data protection standards.

Purpose of Involvement

White Label Consultancy was engaged to improve the client’s data protection practices and address compliance gaps across GDPR and other international privacy frameworks. The consultancy aimed to implement sustainable, scalable solutions to support the client’s international operations, mitigate regulatory risks, and foster a culture of privacy compliance across all levels of the group.

Consultancy Support and Strategy Implementation

White Label Consultancy provided a comprehensive range of services tailored to the client’s unique needs:

• Mapped client’s data processing activities across the entire group ensuring strategic oversight.
• Created robust procedures aligned with GDPR and other global privacy standards, addressing key requirements such as transparency, lawful and secure data storage and processing.
• Provided guidance on integrating privacy principles into software development lifecycles, ensuring compliance was embedded from the earliest stages of product development.
• Advised on secure and lawful mechanisms for international data transfers, including the use of Standard Contractual Clauses (SCCs) and conducting Transfer Impact Assessments (TIAs).

Outcome and Business Impact

The engagement resulted in significant improvements to the client’s data protection framework:

• Comprehensive data mapping provided clearer oversight and streamlined processes ensured greater control of data processing activities within the entire group.
• Scalable solutions allowed the client to confidently expand operations in new jurisdictions without compromising privacy compliance.
• Improved transparency and robust data protection practices reinforced client and partner confidence, strengthening the client’s market position.

White Label Consultancy’s strategic and tailored approach enabled the client to build a sustainable privacy compliance framework that not only meets current regulatory requirements but also supports long-term growth and innovation in a competitive, data-driven market.