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    CISO-as-a-Service: Interim CISO for Nordic Digital Services Providers

    sector
    Nordic digital services providers
    engagement
    CISO-as-a-Service, interim leadership
    regime
    ISO 27001, NIS2 direction of travel
    outcomes
    2 providers
    led through the interim period until permanent CISOs were recruited
    No gap
    in security leadership across the transition
    Handover
    governance, policy and reporting cadence passed to the incoming CISO
    client identities and commercial figures are withheld under confidentiality terms · further detail is shared on request where the client has given permission

    Executive Summary

    White Label Consultancy was engaged to deliver CISO-as-a-Service to two Nordic Digital Services Providers, to provide security leadership during the interim period until a new permanent CISO was recruited. The consultancy support focused on establishing and maintaining the Security Policy and the Security Handbooks (ISMS), defining and implementing cybersecurity assurance frameworks based on industry standards and frameworks (e.g., ISO27001:2022 and NIST CSF), regulatory requirements (NIS2), and customer requirements.

    Client Overview

    The reference customers are two leading Nordic Digital Services companies headquartered in Norway and Sweden, both with extensive internal software engineering capabilities, multinational operations, and M&A activities.

    Purpose of Involvement

    Deliver CISO-as-a-Service to the customers, supporting them with security leadership during the interim period until a new permanent CISO is in place.

    Consultancy Support and Strategy Implementation

    Focus areas:

    Establish and maintain the Security policy and the Security Handbook (ISMS)
    Define and implement a cybersecurity assurance framework based on industry standards and frameworks (e.g., ISO27001:2022 and NIST CSF), regulatory requirements (NIS2), and customer requirements
    Lead and develop central security team, demonstrating strong collaboration and trust
    Coordinate security efforts across the organisation and run the monthly security community meetings
    Influence and establish support from business stakeholders and support functions
    Report to the Board of Directors and top management on a regular basis

    Outcome and Business Impact

    With the support of White Label Consultancy, continuity and stability were ensured during times of significant change within the companies:

    Security updates to the BoD and top management following a standardised reporting format
    Established and led the security leadership teams and community meetings
    Supported the revision of security policy and handbook with executive leadership approval and BoD endorsement
    Supported the execution of regulatory compliance program (e.g., NIS2), establishing a program governance, incident processes and registration with local authorities
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